Shipping policy

Shipping Policy

We aim to provide fast, reliable shipping to all our customers across Europe. Below you will find details about our shipping options, delivery times, and policies.

1. Shipping Regions

We currently ship to the following countries within Europe:

EU Member States - FREE Delivery
United Kingdom - FREE Delivery
Norway, Switzerland, and other non-EU European countries - The exact shipping fee will be displayed at checkout.

If your country is not listed, please contact us for more information.

2. Shipping Rates

Shipping rates are calculated based on the destination and the weight of your order. The exact shipping fee will be displayed at checkout.

Express Tracking Shipping: Faster delivery options available at checkout.

3. Delivery Times

We strive to deliver your items as quickly as possible.

Express Tracking Shipping:
- EU Countries: 3-5 business days
- Non-EU Countries: 5-10 business days

Please note that shipping times may vary based on the destination and customs processing times.

4. Order Processing

All orders are processed within 2-3 business days. Once your order is shipped, you will receive a confirmation email.

5. Customs, Duties, and Taxes

For orders outside of the EU, you may be responsible for customs duties, taxes, and import fees. These charges are not included in the price of your order and will vary based on your country’s regulations. We recommend checking with your local customs office for more information.

6. Tracking Your Order

If you chose Express Shipping, a tracking link will be sent to you. Once your order has shipped, you'll receive the tracking link in your confirmation email to monitor your package's progress.

You can track your order here - Track order status

7. Failed Deliveries and Incorrect Addresses

Please ensure that your shipping address is correct before completing your order. We are not responsible for any delays or costs associated with failed delivery attempts or incorrect addresses.

If your package is returned to us due to an incorrect address or failed delivery attempt, we will notify you and arrange reshipment. Additional shipping fees may apply.

8. Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately. We will investigate the issue and arrange for a replacement or refund if necessary.